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PartnerPlex AI Privacy Policy

Last Updated: July 2025

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This privacy policy (this "Privacy Policy") describes the practices of PartnerPlex AI ("PartnerPlex AI," "we," "our," and "us") with respect to the Personal Information we collect from or about you when you use our website and services (collectively, the "Services").

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What information do we collect?​

Personal information you provide:
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We collect certain Personal Information you provide to us through:

  • Your access or use of the Services, including interactions with our AI systems;

  • Your electronic communications with us, such as when you inquire about the Services;

  • Your subscription to our newsletters, marketing materials, or updates;

  • Your offline communications with us, such as in-person meetings or phone calls;

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The Personal Information we collect when you provide it directly to us may include, but is not limited to, the following types of information:

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Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, company details, business role, account credentials, payment information, and transaction history.

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Business and Sales Information: When you use our services, we collect your company name, business description, industry sector, sales pipeline data, deal information, and cloud partnership activities with AWS, Azure, and Google Cloud.

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AI Interaction Data: When you interact with our AI agent, we collect your queries, funding requests, deal information, feedback on funding recommendations, and conversation history to improve our AI services and provide relevant funding opportunities.

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Cloud Partnership and Funding Information: When you use our funding management services, we collect information about your cloud partnership programs, funding criteria, deal eligibility requirements, funding requests, and co-selling activities with cloud partners.

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Financial Information: When you make payments for our services, our payment processors collect the payment information required for transactions, as well as certain information for fraud prevention purposes.

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Transaction Information: When you purchase services or process funding requests through our platform, we collect information about these transactions, including funding amounts, services purchased, and dates.

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Communications: When you communicate with us or through our platform, we collect your contact information and the content of your messages, including feedback about our AI funding recommendations and co-selling assistance.

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You are not required to provide all information to us, but some features of the Services, including AI-powered funding recommendations and co-selling automation, may not be accessible unless you provide certain information.

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Personal information you automatically provide when you use the Services:​

We or certain of our vendors may collect the following Personal Information that you automatically provide when you use or interact with the Services:

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Log Data: We collect information that your browser or device automatically sends when you interact with the Services, such as your IP address, browser type and settings, and interaction timestamps. This helps our AI systems understand usage patterns and improve recommendations.

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Usage Data: We collect information about how you use the Services, including the frequency of use, types of content viewed, actions taken, navigation patterns, and interactions with AI-generated funding recommendations and co-selling suggestions.

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Device Information: We collect information about the device you use to access the Services, such as device name, unique identifiers, and operating system information.

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Location Information: We collect general location information inferred from your IP address, which helps our AI systems provide geographically relevant funding opportunities and cloud partnership programs.

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AI Performance Data: We collect data about the performance of our AI systems, including response times, accuracy metrics, and user satisfaction with AI-generated funding recommendations.

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Cookies and Tracking Technologies: We and our analytics providers use cookies, pixel tags, and other tracking technologies to collect information about your interactions with the Services. These technologies help us understand user behavior, personalize AI funding recommendations, perform analytics, and improve the Services. You can choose to accept or decline cookies through your browser settings. 

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Personal information we receive from third parties:​

We may collect Personal Information from third-party sources, including:

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  • Business information from public databases and business directories to enhance our AI funding recommendation algorithms;

  • Sales and deal information from CRM systems like Salesforce (with your consent);

  • Cloud partnership data from AWS, Azure, and Google Cloud platforms to improve funding eligibility assessments;

  • Information from our service providers and vendors who assist in delivering the Services.

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We may combine the Personal Information you provide directly with information obtained from third parties to enhance our AI-powered funding recommendations and co-selling automation services.

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How do we use Personal Information?​

We use Personal Information for the following purposes:

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  • To provide, maintain, improve, and enhance the Services, including our AI-powered funding recommendations and co-selling automation features;

  • To communicate with you, provide updates, and marketing communications;

  • To understand and analyze how you use the Services and develop new AI features and capabilities;

  • To facilitate cloud co-selling activities and funding requests with partners like AWS, Azure, and Google Cloud;

  • To process transactions and provide customer support;

  • To investigate and prevent fraud, and respond to security issues;

  • To protect the safety and integrity of our users, partners, and the Services;

  • For marketing purposes, including sending you relevant partnership opportunities;

  • To conduct analysis and develop insights that enable us to operate and improve our AI services;

  • For compliance purposes, including enforcing our legal rights and meeting regulatory requirements;

  • For any other purpose for which we provide notice to you.

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Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information so that it can no longer be used to identify you. We may use this aggregated information to improve our AI systems, conduct market research about cloud funding trends, and for other legitimate business purposes. We may also share aggregated information with partners and advertisers.

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Disclosure of Personal Information​

We may disclose Personal Information to the following third parties or in the following circumstances:

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Affiliates: We may disclose Personal Information to our affiliated entities and subsidiaries for business operations and to deliver Services.

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Vendors and Service Providers: We may disclose Personal Information to vendors and contractors who provide services on our behalf, including AI technology providers, data analytics companies, cloud hosting services, payment processors, customer support services, and marketing platforms.

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Cloud Partners: We may share relevant business information with cloud partners (AWS, Azure, Google Cloud) to facilitate funding requests and co-selling opportunities, with your consent.

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Safety and Protection: We may disclose Personal Information to protect the rights, safety, or property of PartnerPlex AI, our users, or others, including to defend against legal claims.

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Legal Requirements: We may disclose Personal Information to comply with legal obligations, respond to lawful requests from government authorities, or as required by court orders or regulatory requirements.

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Business Transfers: We may disclose Personal Information in connection with any merger, acquisition, or sale of our business or assets.

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Consent: We may disclose Personal Information to third parties when you give us consent to do so.

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AI-Specific Disclosures​

Our AI systems may process and analyze your information to:

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  • Generate funding recommendations and eligibility assessments

  • Provide deal analysis and co-selling opportunities

  • Facilitate cloud partnership funding requests with AWS, Azure, and Google Cloud

  • Improve the accuracy and relevance of our AI-powered funding services

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We implement appropriate safeguards to protect your information during AI processing and ensure that AI-generated insights maintain user privacy and confidentiality and will never be shared with other customers.

 

Online Analytics and Advertising​

Online Analytics: We use third-party analytics services to understand how users interact with our Services and AI features. These services help us improve our AI algorithms and user experience.

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Targeted Advertising: We may use third-party advertising technologies to provide you with relevant advertisements about our AI services and cloud funding opportunities. You may opt out of targeted advertising through industry opt-out mechanisms.

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Your Rights Regarding Personal Information​

Depending on your location and applicable data privacy laws, you may have certain rights regarding your Personal Information, including:

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  • The right to access your Personal Information;

  • The right to correct inaccurate Personal Information;

  • The right to delete Personal Information;

  • The right to transfer your Personal Information;

  • The right to restrict or object to how we process your Personal Information;

  • The right to receive information about our AI processing activities;

  • The right to lodge a complaint with data protection authorities.

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To exercise these rights, please contact us at info@partnerplex.ai. We may request identity verification before responding to your request.

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Data Retention​

We retain Personal Information for as long as necessary to provide the Services, train and improve our AI systems, and comply with legal obligations. Retention periods vary based on the type of information and the purposes for which it was collected.

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For AI training data, we may retain information for extended periods to continuously improve our service, unless you request deletion or restriction of processing.

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Data Security​

We implement appropriate technical and organizational measures to protect your Personal Information, including:

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  • Encryption of data in transit and at rest

  • Access controls and authentication systems

  • Regular security audits and assessments

  • Secure AI processing environments

  • Data anonymization and pseudonymization techniques

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However, no electronic transmission or storage can be entirely secure, and we cannot guarantee absolute security of your information.

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Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. This Privacy Policy does not apply to third-party services, and we encourage you to read their privacy policies.

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Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, AI technologies, or legal requirements. We will post the updated policy on our website and indicate the date of the most recent update. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

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Contact Us

If you have questions about this Privacy Policy, our AI processing activities, or wish to exercise your privacy rights, please contact us at: info@partnerplex.ai

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